Privacy Policy

Last updated: February 25, 2026

1. Overview

The Moon Knows ("we", "us", "our") operates themoonknows.com. We are committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.

2. Data We Collect

We collect minimal data. Here is a complete breakdown:

Data you provide

  • Poster content: Locations, dates, names, and text you enter while creating a poster. This data is processed entirely in your browser and is never sent to or stored on our servers.
  • Payment information: When you purchase a product, payment is handled by our third-party processor Payhip. We do not see, process, or store your credit card details, bank information, or billing address.

Data collected automatically

  • Analytics: We may use privacy-friendly analytics to understand page visits and traffic sources. No personally identifiable information is collected.
  • Geocoding requests: When you search for a location, a request is sent to OpenStreetMap Nominatim (a free, open-source geocoding service) to convert your search into coordinates. We do not log these requests. Nominatim's usage policy applies.

3. No User Accounts

The Moon Knows does not require account creation, login, or registration. We do not store usernames, passwords, or profile information.

4. Cookies

Our website uses only essential cookies required for basic functionality (e.g., session management by our hosting provider). We do not use advertising cookies, tracking cookies, or third-party marketing cookies.

5. How Your Data Is Processed

All poster generation happens entirely in your browser using HTML Canvas and JavaScript. Your data (locations, names, dates) never leaves your device during the creation process. The only external requests are:

  • Map tiles: Loaded from OpenStreetMap tile servers to display maps
  • Geocoding: Location search queries sent to Nominatim
  • Payment: Redirected to Payhip for checkout

6. Third-Party Services

Service Purpose Data shared
Payhip Payment processing Email, payment details (handled by Payhip)
Nominatim / OSM Location search Search query text
Cloudflare Website hosting & CDN IP address, request metadata

7. Data Retention

Since we do not collect personal data on our servers, there is no data to retain or delete. Poster designs exist only in your browser session and are not saved by us.

8. Your Rights

You have the right to:

  • Know what data we collect (described fully above)
  • Request deletion of any data associated with you
  • Opt out of any analytics tracking by using a browser ad-blocker
  • Contact us with any privacy concerns

9. Children's Privacy

Our service is not directed at children under 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

11. Contact

For privacy-related questions, contact us at:

Email: hello@themoonknows.com